Newsletters
Vol 3 No. 3 January 31, 2025
Hi NTI Learner,
In Barbados, where service is at the heart of our economy, mastering key skills isn’t just about doing a job—it’s about creating experiences that stick with people. And it all starts with small steps: speaking clearly, greeting customers with warmth, handling challenges with patience and managing your time well.
These might seem like little things, but done consistently, they build confidence, trust and real career success. In the service industry, small steps like a smile, a kind word or going the extra mile lead to big wins, not just for you but for your team, your business and Barbados as a whole. Sharpen your skills with the courses below!
Small Business Owners: There’s Still Time To Sign Up
You may have missed the orientation, but you’re not too late to join the Growing Together Small Business Training Programme! Don’t miss this chance to gain practical skills from The Coca-Cola Caribbean System, Barbados Bottling Company and the NTI.
Learn how to:
✅ Build Knowledge of Small Business Ownership & Entrepreneurship
✅ Improve Customer Service & Attract More Customers
✅ Manage Your Finances
✅ Apply Innovation for Business Growth
✅ Create Value & Make a Difference
The next class is coming up on Wednesday at 6 PM. Secure your spot!
Recommended Courses
Click on any Course below to Register and Enroll
Starweaver - Beginner Level - Approx. 9 hours to complete
Deliver exceptional service and build lasting customer relationships with data-driven strategies.
University of California Davis - Beginner Level - Approx. 8 hours to complete
Learn how to navigate uncertainty, shift perspectives and turn challenges into opportunities.
Starweaver- Beginner Level - Approx. 6 hours to complete
Learn essential strategies like task prioritisation, time blocking and digital organisation tools to help you stay focused and work smarter.
University of California, Davis - Intermediate Level - Approx. 12 hours to complete
Learn how your communication style is perceived, how cultural differences shape interactions and how to bridge gaps in feedback, teamwork and conflict resolution.
